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Requirements:

  1. Be able to assign an SQL DataSource Table as the primary source of truth (source of most up-to-date TGNG data)

    1. Update the Jira CUSTOMFIELDTABLE DB value according to the DB Table value (On Issue load and API access event)

      1. check if JQL search and Jira Issue Export trigger any of our methods (pull data periodically to keep the Jira version fresh?)

  2. The feature should be an extension of the Data Mirror functionality

    1. Add a button to allow users to pick whether they want the Data Mirror table to be the source of truth

    2. Add a checkbox labelled “Treat DataSource value as primary during sync (overwrites Jira value)” (or other wording that would sound better)

Use Case (Data Flow):

  1. The user defines an SQL data source

  2. In the Grid config, the user sets up Data Mirror and checks the box to make it the primary storage

    1. An info panel with table handling restrictions is displayed (Do not change the table schema or it will break)

    2. A checkbox is presented labelled something like “Treat DataSource value as primary during sync (overwrites Jira value)”

  3. Any pre-existing data is mirrored to the DB Table (as in Data Mirror)

  4. Any changes in the DB Table after that are reflected on Issue View and when REST API is called

    1. If an error occurs because of DB Table data type incompatibility (or any other SQL-related data), the error message should include that information

  5. Any changes by the user (on issue or via REST/Java API) are first reflected in the table and then saved to the default Jira storage

    1. If the save is not possible due to the change in the DB Table, an error should be displayed detailing the cause

  6. The JQL search is using the most up-to-date values that are taken from the DB Table

Plan of action:

  1. Check how TGE handles a similar functionality

  2. Implement a naїve version of the functionality (always overwrites on sync, doesn’t handle getCustomfieldValue, etc.)

  3. Validate whether all of the points in the Questions are relevant to the actual behaviour of the Grid in that basic implementation version.

  4. Write potential answers/suggestions to the questions with some detail on the implementation.

  5. Get approval on the clarifications from Questions

  6. Agree and document the timescale of the full implementation, and add it to the overall roadmap.

  7. Implement a more thorough version of the functionality

Questions:

Question

1

Which source will be the primary? Database or App?

Suggest database should be the primary source due to it security

2

How often does data sync? Real-time, period, or when user click on “Re-synchonize”?

3

How to recognize data loss of sync?

4

How the temporarily data from App will be handled? When user change data from App but lost connection to database, these changes will be saved to which place?

5

How the UI interact when the synchonize is being process?

6

If the connection to the DB is lost temporarily, do we lock the Grid from being edited? Do we block it from being viewed?

If the Grid remains editable, do we sync the data after the connection with the DB is restored? How is that handled given that the normal behaviour in this case is that DB data overrides Jira data, since DB is the primary storage?

Hung: To simplify the process, we can display a warning to notify users when the data is not synchronized correctly. Additionally, we can provide a "Re-synchronize" button, which, when clicked, will fetch all the data from the database and replace the current data in the UI grid. This approach ensures that the database acts as the primary source for synchronization.

7

How can we save the history of changes?

8

How to recognize and display error to the app when the connection is lost?

9

When the connection is lost, can user still use the grid? What will happen in the App in this case?

10

What happen when many users update a grid?

11

Should the data between app and database be encrypted?

12

How can we handle with big data from database?

13

How to handle if app and database have different restriction? Like allow null value, different in data type?

14

Does this functionality need to be present on Cloud as well as on Server

Hung: There is no restriction so I think we can do for both

15

Support Offline?

16

Process for user to track the synchonize action?

17

How the TGE manages the getCustomfieldValue call from Jira’s own API? Do we provide the data pulled from the table on that call? Is it a Service that TGE exports?

18

Will we support other database type beside SQL? Like Postgresql, MSSQL, Oracle?

19

How will the Row ID be handled when new rows are added on the DB side and not through the regular means (manual, API)? Does the ID get generated when the data is loaded into the Jira Grid view? Does it get generated automatically?

Does the DB data overwrite default rows automatically on issue-create if the user enters a non-existent Issue ID first and then an Issue with that ID is created?

Hung: We keep auto_increment ID on both side, and use another field “UUID” to manage the data to synchonize.

With the data save from FE, we can use library like uuidv4

WIth the data save from database, we can use function UUID() from mysql

CREATE TABLE MyTable (
    id INT AUTO_INCREMENT PRIMARY KEY,
    uuid CHAR(36) NOT NULL DEFAULT (UUID()),
    name VARCHAR(255),
    age INT
);
20

If the DB Table sourced rows contain non-standard Row IDs, do they get transformed and re-inserted? Can we make the correct format of the Row ID be populated on the SQL side?

Hung: the same answer as above

21

Should we use a different format for Row IDs that are primarily stored in a remote DB?

Hung: UUID is an option that I suggest

22

Should the case of initialising TGNG from a pre-existing table be supported?

Hung: Yes, that is also a case that Francis suggest when we talk about bulk import

23

Do we handle Attachment columns by just storing the Attachment ID?

HUng: Tested on current Data Mirror function, it will save the Attachment ID with the value property

Screenshot 2025-01-07 at 16.40.18.png
24

Do wrong/non-existing Attachment ID values get ignored or do we add a custom error? Does the same behaviour apply to wrong/non-existing values on User/Multi/Single-select?

Hung: With the current behaviour, it will ignore, so do User/Multi/Single-select. But to make it more effective, we can display a #error like Excel

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