Known Limitations of Grid Custom Field feature
This page provides the known limitations of the Grid Custom Field feature.
Overview
Grid Custom Field is a new native Jira Custom Field built on the Forge platform, following Atlassian's direction for app modernization. It is designed to gradually replace the existing Grid, which is implemented using the Connected App architecture, offering better performance and deeper Jira integration.
However, due to current constraints of the Forge platform, Grid Custom Field has the known limitations compared to the original Grid.
💥Known Limitations
Limitation | Description | Workaround | |
|---|---|---|---|
| 1 | Edit Grid Custom Field on Customer's Portal View | Editing Grid Custom Field data on the customer's portal view is not supported. The checkbox to enable 'Allow edit on customer's portal view' is removed from the grid configuration of Grid Custom Field. | None at this time |
| 2 | Full Screen Mode on View Grid Screen | Viewing Grid Custom Field in Full Screen mode is not supported. | None at this time |
| 3 | Resize Columns on View Grid Screen | Resizing columns on the View Grid Screen by hovering the border cell and resizing directly is currently not supported. | None at this time |
| 4 | Light/Dark Mode Button on View Grid Screen | Changing the Light/Dark mode by clicking the button on View Grid Screen is not supported. | Change your Jira theme to change the Grid mode on View Grid Screen. |
| 5 | Layout in Issue View | In the Issue View screen, the Grid Custom Field displays its name and table grid data only in a horizontal layout instead of vertical layout. | None at this time |
| 6 | View Field Type on Create Issue/Request Screen | Grid Custom Field with View Field Type cannot be displayed on the Create Issue/Request screen. | None at this time |
| 7 | Display Grid Custom Field in JQL Search Results | When a Grid Custom Field is selected as a display column in JQL search results, the data is not rendered in table grid format. | None at this time |
| 8 | Display Grid Custom Field on Transition Screen | Grid Custom Field cannot be displayed in table grid format on Jira transition screens. | None at this time |
| 9 | Display Grid Custom Field on Bulk Edit Fields Screen | Bulk editing Grid Custom Field on Jira's native Bulk Edit Fields screen is not supported. The field is not displayed in table grid format on this screen. | None at this time |
| 10 | Display Grid Custom Field on the Print/Export Word Screen | Grid Custom Field cannot be displayed in table grid format on the Print/Export Word screen when exporting work items. | None at this time |
| 11 | Row Limitation | Each Grid Custom Field instance is currently limited to a maximum of 500 rows. | None at this time |
| 12 | Infinite Loading on Edit Custom Field Config | An infinite loading issue may occur when opening the Edit custom field config screen of Grid Custom Field on the Fields page. | You are still able to edit the grid configuration on the Grid Custom Fields page of the Table Grid app. |
| 13 | Restore Grid Custom Field | Grid Custom Field currently cannot be restored after deletion within 60 days like a native Jira custom field. | None at this time |
| 14 | Cannot Upload Grid Configuration on Config Custom Field Screen | Uploading grid configuration to a Grid Custom Field on the Config custom field screen is currently not supported. | You are still able to upload the grid configuration to a Grid Custom Field when editing from the Grid Custom Fields page of Table Grid app. |
| 15 | Default Grid Value Not Displayed in Issue View when Grid Custom Field is not added to the Create Issue screen | When Grid Custom Field is not added to the Create Issue screen, the configured default value will not be displayed in Issue View after an issue is created. | None at this time. Add the Grid Custom Field to the Create Issue screen to ensure the default data is displayed after issue creation. |
| 16 | Sticky table headers | When scrolling through rows in the table grid, the table header remains sticky | None at this time. |
📨 Support
If you need assistance or have questions regarding these limitations, please contact our support team via the support portal here👉 https://tablegrid.atlassian.net/servicedesk/customer/portal/1.
We are happy to support or provide further assistance.