Submit a request to Table Grid Support Portal
If you didn't find an answer in the docs, submit a support request via Table Grid Support Portal.
You can also send an email to support@tablegrid.atlassian.net.
Please add a short comment or a reference to the problem you've faced.
One of our support engineers will get back to you to help in resolving the problem.
| Info |
|---|
When you purchase a license or use the free trial, you get a standard support contract for the duration of that license or trial. This support includes e-mail assistance, forum-based support and free upgrades and is delivered on a best-effort basis, during CET business hours. |
Check out our service level agreement for more details what we are covering. |
Consult our JIRA project
Submit a support request at the Table Grid support portal can be accessed at
Check for details how we use JIRA and Service desk in The Support Workflow
Get answers on the Atlassian answers site
Ask a question on the Atlassian community site.
Email Support
With e-mail assistance, we endeavour to respond within one business day, but we are usually able to respond much earlier.
This emails will be picked up by our JIRA and create a support call issue which is only viewable for you and us.
If you don't have an account yet, you will receive an additional mail with your login details.